![]() ![]() Of course, you don’t have to do it alone. As you realize wins, build upon that experience to initiate other projects and continue on step by step. Launch a pilot project, deliver results, and map out a path to scale up. Start by clarifying your vision, then identify your most pressing issues. And while the path each company takes may be different, what’s most important is just taking the first step. In conversations I have every day, it’s clear companies understand the need to create a workplace that provides a stellar service experience no matter when or where their people are working. The new, modern workplace empowers employees with integrated tools that provide easy access to the help, information, and services they need without missing a beat (or, more to the point, without wasting their time). The takeaway is that there is no one-size-fits-all journey, and the path should be taken only when an organization truly understands its unique needs. This makes procuring these assets quickly and easily critical to onboarding employees and supporting their success from day one. For example, we have a client that provides all new hires with a company vehicle, safety equipment, mechanical tools, and more. Still other companies may want to focus on enterprise asset management. In this case, we would look at bringing together the tools and services that make it easier to onboard vendors and suppliers and to coordinate complex procurement involving legal review and financial solutions. If a company has supply chain issues, its journey could start with integrating procurement, legal, and finance. WASTED TIME SERIESAs a result, we integrated their HR services, beefed up their security infrastructure with solutions from ServiceNow and Microsoft, and launched a series of employee security training programs. We recently worked with a client that needed to start with HR but also had to address security issues. (In fact, Accenture research found that one in two CEOs is investing in unlocking the talent needed to drive their business’s transformation.) For others, the journey might start with HR services and onboarding, with an emphasis on delivering integrated services that give employees the tools and resources (e.g., work equipment, credentials, training) they need to be successful right away. For some companies, their biggest pain point is talent. ![]()
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